Leading businesses already work with Y42
IMPROVE CUSTOMER’S SUPPORT EXPERIENCE
Data-based strategy
Gather relevant customer data: Detect and resolve any arising issues fast
Measure the performance of your customer service team: Measure first response time, average resolution time, or customer satisfaction score
Reduce overall handle times and boost your team’s productivity
GROW YOUR CUSTOMERS
Retention & upsell
Make sure that your customer fully benefits from the customer success service
Monitor customer experience through customer satisfaction and customer effort surveys such as NPS
Improve customer retention through actionable insights
TAKE ACTION
From reactive to proactive
Create winning strategies by tracking customer success data
Detect struggling customers early and take steps to correct the situation
Enable your team to be data-driven and proactive
The best solution for customer success analytics
Instant insights
Start using Y42 right out of the box: less time learning to use the Modern DataOps Cloud, more time learning from your data.
Connect all data sources
Simply import your existing data, connect to the cloud warehouse, and start analyzing within minutes.
Customized to your needs
Y42 adjusts to your organization’s needs and overcomes the limitations of your other tools and systems.
Consulting & support
Our Customer Success Team enables you with data consulting, best practices, training, and fast support.
150+ integrations
Learn how our customers use our integrations to implement their data use cases.
[Legacy] Amazon Aurora MySQL
[Legacy] CSV
Upload your data directly with CSV files
[Legacy] Excel
Upload your data directly with Excel files
[Legacy] Google BigQuery
Get data from your Google BigQuery
[Legacy] MySQL
Connect to your own database
[Legacy] MySQL on Google Cloud SQL
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